At Ipswich Property Buyers we are committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to claire@ipswichpropertybuyers.co.uk or by telephone to 01473 396822
- Who we are
‘We’, ‘us’ or ‘our’ refers to Ipswich Property Buyers a trading name of Homes Transformed Limited, a company registered in England with the number 07459056 whose registered address is 6 Greenways Close, Ipswich, Suffolk, IP1 3RB.
- How do we collect information from you?
You may provide us with information about yourself through visiting our website, registering with us, requesting information or through correspondence, emails or other forms of communication. We need to record much of this information to offer and provide our services to you and for our business and these are the purposes for which it will be used, together with keeping you informed of our services and offers in the future unless you tell us not to. We may contact you using any contact details that you have provided to us unless you ask us not to, so please let us know if you do not want to be contacted further. Our contact will only relate directly to the services requested.
- What type of information is collected from you?
The personal information we collect might include your name, address, email address & phone number.
When we provide services to you, we may also require identification documents from you. There are legal duties (including in relation to money laundering regulation and other legal duties) that may require us to disclose your information, including to any government, authority or court. We may also disclose information in the event of breach of these terms or any contract in relation to which we need to take legal action, or in the event of actual, suspected or potential illegal activities or fraud.
- How is your information used?
We may use your information to:
- To carry out our obligations arising from any contracts entered into by you and us;
- Seek your views or comments on the services we provide;
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
- Who has access to your information?
Your information will be stored on our secure database which can be accessed by us, meaning us, or our staff or personnel or professional advisers or sister companies can access your data for the purposes that we set out above or any reason approved by you. We will retain your information for as long as needed or as permitted by law.
We will not, without your permission, sell, publish or share information with third party companies.
- Your choices
You have a choice about whether or not you wish to receive information from us.
We will not contact you for marketing purposes by post, email, phone or text message unless you have given your prior consent.
- Changing and accessing your information
Please inform us of any changes to your information as soon as possible, especially if we are providing services to you. At any time, even if we are not actively providing services to you, you can ask us to change the information that you provided. You can ask that we stop using and processing your information or delete your personal information from our database. Please put any such request in writing or in an email clearly marked for example with “Remove from Mailing List” or “Update Details” as the subject heading using our contact details on this website. We may not be able to delete all information entirely due to records of deletions and back-ups of data, but we can remove it from active databases. If you wish to see the personal information that we hold on you, as you are entitled to do, then please contact us in the same way but with “Data Protection Access Request” as the subject heading. We will comply to the extent required by law and to the extent that will not compromise our privacy, security or other legal interests.
- Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this page. This privacy policy was last updated on May 2018.